Tank Simulator

Scenarios

How to use

Select a scenario to simulate different conversations between customer, worker, and HQ.

Press Enter to send as user, Shift+Enter to send as Tank.

Customer Phone
9:41
100%
T
Tank
Online
Hi, I need help tracking my delivery. It was supposed to arrive today.
I'd be happy to help you track your delivery. Could you please provide your order number?
My order number is #RT78945
Thank you. Let me check the status of your order #RT78945 right away.
San Francisco
I can see your package is currently at our distribution center here. It's scheduled for delivery within the next 2 hours.
Thanks for the update. Can you also confirm my delivery address is correct?
San Francisco
Is this the correct delivery address we have on file? 123 Main Street, San Francisco?
Yes, that's correct. Thank you!
Worker Phone
9:41
100%
T
Tank
Online
I have a customer asking about their delayed delivery for order #RT78945. Can you check the status?
I'm checking our system now. It looks like the package is at our distribution center. It was delayed due to a sorting issue but has been resolved.
When will it be delivered? The customer is waiting for it today.
San Francisco
The package is currently here. It's been loaded onto the delivery vehicle and should arrive within 2 hours. You can share this map with the customer.
The customer also wants to confirm their delivery address.
San Francisco
The delivery address is 123 Main Street, San Francisco. Please confirm this is correct.
Customer confirmed the address is correct. Thanks for your help!
HQ
New customer inquiry about delayed delivery for order #RT78945.
Worker is checking on order #RT78945. Package was delayed at distribution center due to sorting issue.
San Francisco
Package location confirmed at distribution center. ETA 2 hours. Please monitor for any further delays.
Customer has confirmed delivery address. Package is en route for final delivery.
Please update delivery status in system once package is delivered. This was a priority customer.
San Francisco
Driver is now here, approximately 15 minutes from delivery address.